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Deze vacature is niet meer vacant: Flex - Customer Service Representative

Werkgever:Mercedes-Benz Customer Assistance Center Maastricht
Plaats:Maastricht

Oorspronkelijke vacature omschrijving:

The function

The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles.
All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer
Service is responsible for after-sales service issues, technical and product topics and general company related inquiries.


As a Flex Customer Service Representative you are an important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge

Requirements

  • Fluency in Italian language skills
  • Good command of English language skills (corporate language)
  • Excellent grammar and writing skills in Italian
  • Experience with customer care

We offer

Working hours minimum 15h hours a week. You have the possibility to be scheduled in the evenings, weekends and during day time.
Work in a growing international company in a young, ambitious, professional and dynamic environment.
We offer a competitive salary.

The procedure

Please use the “apply” button to upload your CV and Letter of Motivation (English) and any other documentation that adds value to your application.